I have a question about filling out areas of my application, who do I contact?
Please contact your Child Nutrition Office or Food Service office at your school district.

I submitted an application, what is my eligibility status?
Please contact your Child Nutrition Office or Food Service office at your school district to find out your eligibility status.

How long does it take to receive my eligibility status?
The school district has 10 working days to process your application.  By using the online application it will reduce the amount of time it takes to review and process your application significantly.

How is my information protected?
Once your application is complete all your data remains encrypted until it is at the districts office.  Please review our terms and privacy policy here to learn more about how your information is used and how we protect it.

What security is used on the website?
We use the latest internet security standards to protect you. Click here for more information.

What Internet Browser does the site work best on?
Google Chrome, Internet Explorer, Mozilla, Firefox, Safari (Typically the latest version and last 2 versions are best)

Is it accessible on an mobile device such as a smart phone,  iPad or Android device?
Yes, as long as you have an internet browser on your device, but we do not have an “APP” for this program.

I did not get my confirmation e-mail?
Please allow 24-48 hours to receive your confirmation e-mail.  If you have not received it by then please contact your Child Nutrition Office or Food Service Office and they can tell you whether or not they received your application based on student name.

I do not see the ‘Next’ button?
You may need to scroll down.  Depending on your screen resolution the page may be “blown up” and therefore causes the text and images to take up more space.  Look to the right for the scroll bar.

When I click the ‘Next’ button to move the next page nothing happens?
Please ensure you are using one of the compatible internet browsers.  Also, you may have missing information which should be highlighted and list the missing components at the bottom of the page (you may need to scroll down).

If I have a suggestion for an improvement on the site who can I contact?
Please e-mail us at info@schoollunchapp.com